Terms & Conditions

These Terms & Conditions or Ts & Cs (together with the documents referred to in it) tell you the terms and conditions on which you may make use of the Jeanette Sloan Design website (our site). Use of our site includes accessing, browsing, or registering to use this site.

Please read them carefully before you browse or place an order as they will apply to your use of this site. And by using our site, you confirm that you accept these Terms & Conditions and that you agree to comply with them.

If you do not agree to these Terms & Conditions, you must not use our site.

Other applicable terms

In addition these Ts & Cs also refer to the following terms, which also apply to your use of our site:

Our Privacy Policy , which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using this site, you consent to such processing and you warrant that all data provided by you is accurate.

Our Cookie Policy [Insert link to your cookie policy] , which sets out information about the cookies on our site.

If you purchase goods from our site, our Terms & Conditions of Supply will apply to the sales.These can be found which can be found further down this page.

Information about us

Jeanette Sloan Design is a site operated by Jeanette Sloan (“We”). Our details are as follows: Jeanette Sloan, 21 Savoy Road, Bristol, BS4 3SX.

Changes to these terms

We reserve the to revise and update these Terms & Conditions at any time. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

Whilst every effort is made to ensure that all product information on this site is correct we do not guarantee that our site, or any content on it, will be free from errors or omissions.

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

Accessing our site

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

While we are of course happy to ship products to international destinations, this site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations. We may limit the availability of our site or any service or product described on our site to any person or geographic area at any time. If you choose to access our site from outside the United Kingdom, you do so at your own risk.

Intellectual property rights

Jeanette Sloan is the owner or the licensee of all intellectual property rights in this website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute, or repost anything on this website for any purpose.

Disclaimer

The content on this site is provided for general information only. Although reasonable efforts are made to update the information on this site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site or use of or reliance on any content displayed on our site or any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms & Conditions of Supply which can be found further down this page.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

However you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the homepage. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact [email protected]

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties (such as the Jeanette Sloan YouTube channel), these links are provided for your information only. We have no control over the contents of those sites or resources.

Applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

Terms & Conditions of Supply

Products Or Services Provided

The Jeanette Sloan Design website offers the following products:

  • Printed copies of some of Jeanette Sloan's books of hand knitting patterns. Jeanette is happy to sign and gift wrap books free of charge, simply select those options when making your purchase.

  • Printed copies of selected single patterns.

  • Exclusive knitting kits created in collaboration with some of the fibre industry’s best producers and yarn brands.

  • At this time this website doesn’t offer PDF downloads. For digital patterns please visit the Jeanette Sloan patterns stores on either Ravelry or Payhip.

  • Occasional small collections of ‘One Of A Kind’ ready to wear accessories, hand made by Jeanette under the name SLOANmade. 

  • You’ll also find links to Jeanette’s YouTube channel where you’ll find helpful videos for some of the techniques used in her designs.

Prices

All prices shown are in £GBP Pounds Sterling and exclusive of Postage & Packing (P&P). P&P costs are automatically calculated based on the weight of the item(s) selected and the Shipping Address entered during the Checkout process. Orders can only processed once Checkout has been completed. This is worth remembering in the case of Low Stock or One Of A Kind (OOAK) items such as SLOANmade products. Any items showing in your Shopping Basket cannot be considered as purchased until Checkout has been completed. 

Payment

All orders are processed through PayPal and payment can be made using Apple Pay, Google Pay, Mastercard & Visa (both debit and credit cards) and PayPal balance. You do not need to have a PayPal account to make a purchase.

Your Right To Cancel

Contact us

To contact us, please email [email protected]\

Thank you for visiting our site.